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Self-service Analytics goes conversational

Self-service analytics empowers end users to prepare the information they need in a timely manner. It is not a new concept of business analytics and has long been supported by self-service tools. End users access these tools to create information by performing drag-and-drop operations. However, a conversational approach to self-service analytics is emerging, driven by advances in AI and natural language processing.

Conversational self-service analytics allows to obtain information by formulating requests in natural language. This article discusses the opportunities for information generation associated with this new approach, as well as the requirements for its successful application. The results are based on experiences gained in several projects where conversational self-service analytics has been implemented.

Conversational Self-service Analytics

Business analytics is concerned with the transformation …

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